Homeserve USA Home Warranty Review (2024)

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Our Verdict

Homeserve has been offering homeowners warranty solutions since 2003. Since inception, their main goal has been to try and free customers from the worries and inconveniences that home emergency repairs bring. Homeserve’s primary offerings cover any home’s systems that fall under the categories of water, sewer, electrical, heating and cooling. What Homeserve sets out to achieve is to save homeowners from the high cost of emergency home repairs by offering affordable plans to cover unexpected repairs on your home’s critical systems.

If you have conducted some research, you will quickly see that there are quite a few home warranty companies available to choose from. So what sets Homeserve apart? For starters, they offer very affordable plans starting as low as $5 per month and all encompassing coverage throughout the United States. We’ll break down all of the details including the cost of their various plans, customer reviews and more,below to help you decide if a home warranty plan from Homeserve is the best option for you and your home.

Pros

  • One year repair guarantee
  • 24/7 repair hotline available
  • Coverage offered in all 50 states

Cons

  • No option for add-on coverages
  • Plans aren’t available in all areas within every state
  • No per-item coverage for appliances

Homeserve USA Home Warranty Review (1)

Learn More

Via Angi's Website

3.9

Homeserve USA Home Warranty Review (2)

Our star ratings are based on a range of criteria and are determined solely by our editorial team.

Service Fee

$0 to $100

States Serviced

50 + D.C.

Customer Rating

Great

Table of Contents

  • Homeserve USA Home Warranty at a Glance
  • Homeserve USA State Availability
  • Other Benefits
  • Fine Print
  • How Homeserve USA Stacks Up
  • Is Homeserve USA Home Warranty Right For You?
  • Methodology

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Homeserve USA Home Warranty at a Glance

Homeserve has a multitude of plan offerings currently hosting 17 system plans and just recently started offering one appliance plan. Homeserve’s plans will cover important systems such as plumbing, electrical, heating, and cooling. You will also have the option of combination plans if you need more than one system in your home covered.

Electrical Plans

  1. Exterior Electrical Lines ($5.79/month) – covers any short circuits and faulty electrical components that run on the exterior of your home.
  2. Interior Electrical Lines ($11.99/month) – covers power failures and faulty electrical components within your home.

Plumbing Plans

  1. Exterior Water Service Lines ($7.95/month) – protects your home’s main water line from damage such as age, corrosion and any shifting to the surrounding ground due to erosion.
  2. Exterior Sewer and Septic Lines ($12.98/month) – protects your home’s sewer and/or septic lines from extensive clogs, cracks and total line breakage.
  3. Interior Plumbing and Drainage Systems ($18.99/month) – protects against your home’s interior pipes used to import and export water from your home. Will cover against damage such as age, corrosion or accidental puncture from home improvement projects.

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THIS IS AN ADVERTIsem*nT AND NOT EDITORIAL CONTENT. Please note that we do receive compensation for any products you buy or sign up to via this advertisem*nt, and that compensation impacts the ranking and placement of any offers listed herein. We do not present information about every offer available. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary.

1

Select Home Warranty

Plans Available

3

Response Time

Great

Number of States

46 + District of Columbia

1

Select Home Warranty

888-586-0517

Get A Free Quote

On Select Home Warranty's Website

2

Choice Home Warranty

Plans Available

2

Response Time

Excellent

Number of States

49 + District of Columbia

2

Choice Home Warranty

877-804-0810

Get A Free Quote

On Choice Home Warranty's Website

3

AFC Home Warranty

Service Fees

$75 to $125

Discount Availability

Yes

Number of States

49 + District of Columbia

3

AFC Home Warranty

866-324-7217

Get A Free Quote

On AFC's Website

4

Liberty Home Guard

Plans Available

3

Response Time

Excellent

Number of States

50 + District of Columbia

4

Liberty Home Guard

866-251-9619

Get A Free Quote

On Liberty Home Guard's Website

Heating and Cooling Plans

  1. Cooling System Coverage ($12.99/month) – this plan will cover repairs and damage to your home’s air conditioning system.
  2. Heating System Coverage ($12.99/month) – this plan will cover repairs and damage to whatever type of heating system your home has.
  3. Water Heater Coverage ($6.99/month) – protects your home’s water heater from corrosion, sediment damage and age.
  4. Water Heater Replacement Plan ($8.99/month) – you will get the same coverage as the Water Heater Plan with the added security of full replacement coverage if your water heater can not be repaired.
  5. Gas Line Coverage ($4.99/month) – this plan will cover the gas lines that run throughout your home. You will receive coverage against leaks, aging pipes, fittings and valves.

Combination Plans

  1. Exterior Pipe Plan ($12.79/month) – you will get coverage for all your home’s exterior pipes such as water, sewer and septic lines.
  2. Heating and Cooling Plan ($15.99/month) – this plan will cover repairs for your air conditioning system as well as your heating system.
  3. Home Plumbing and Drainage Plan ($21.98/month) – covers your plumbing needs inside and out. Items such as sewer lines, septic lines, interior plumbing and drainage.
  4. Home Comfort Plan ($23.99/month) – provides coverage for your air conditioning system and heating system, as well as coverage for your gas lines and water heater.
  5. Complete Plumbing Plan ($33.59/month) – covers all your plumbing and utility line repairs. Systems protected under this plan include sewer, septic, water lines, interior plumbing and drainage, gas lines and water heater repairs.
  6. Interior Protection Plan ($44.79/month) – this plan will cover most of your interior systems including plumbing and drainage, electric lines, cooling and heating, gas and water heater.
  7. Premium Home Protection Plan ($55.99/month) – this plan is the most comprehensive offering from Homeserve. It will cover all of the following: water heater repair and replacement, gas lines, interior and exterior electrical, heating and cooling systems, interior plumbing and drainage, water lines and sewer and septic lines.

Appliance Plan

A new offering from Homeserve is their appliance plan ($48.33/month). This plan will cover seven common household appliances,including:

  • Microwaves
  • Dishwashers
  • Trash compactors
  • Stovetops and ovens
  • Washers
  • Garage door openers
  • Dryers
  • Refrigerators

Homeserve USA State Availability

Homeserve is currently available in all 50 states to include Washington, D.C. as well. It is important to note that while coverage from Homeserve is available in your state, not all plans are offered in every area within each state. If you are interested in Homeserve’s coverages, it is recommended that you give them a call and discuss if the coverage you desire is offered in your zip code.

Other Benefits

When shopping for home warranty products, you will notice that the majority of companies will have what they call a service fee. This is essentially a form of deductible that will be paid to the repair technician that your warranty company sends to your home. One of the main benefits to choosing Homeserve for your warranty provider is that they will not charge you a service fee so long as you are only signed up under one of their Systems Plans.

Another great benefit to Homeserve’s warranty products is their service guarantee. A service guarantee is how long your warranty company will vouch for the repairs made by the technician they send to you. Common industry service guarantees will protect your repairs for 30, 60, or 90 days. However, if you have a home warranty product through Homeserve, they will guarantee the services provided for one full year.

Fine Print

Reading the fine print is essential in any binding contract. Choosing a home warranty product is no different. Examining the details of your home warranty service can protect you against hidden limitations and nontransparent gaps in coverage. On that note, Homeserve generally will offer protection against normal wear and tear. Any damage or repairs needed outside of those circ*mstances will be up to their discretion.

Be sure to read the details on the systems that you need covered to make sure Homeserve will repair the majority of damages the system will face. Currently Homeserve offers a payout limit of $10,000 per system repair; any repairs exceeding that amount will have to be covered out of pocket.

To follow industry standards, when electing Homeserve as your warranty provider you will have to wait 30 days after you sign the contract for your coverage to kick in. Homeserve doesn’t offer any benefits within that 30 day window, for example, a discount on repairs that happen before your warranty sets in. Also, with Homeserve’s warranty options what you see is what you get. Homeserve doesn’t give its customers the ability to add on any additional coverage to any of their plans. Meaning you can’t bundle in protection for appliances you need covered on top of any of their system plan offerings.

How Homeserve USA Stacks Up

Company Company - LogoService FeeCustomer RatingNumber of State ServicesLearn More CTA textLearn more CTA below textLearn More
Homeserve USAHomeserve USA Home Warranty Review (4)$0 to $100Great50+DCLearn More Via Angi's Website
American Home ShieldHomeserve USA Home Warranty Review (5)$75-$125Excellent49Get A Free QuoteOn American Home Shield's Website
American Residential WarrantyHomeserve USA Home Warranty Review (6)$50Excellent46+DCLearn More Read Forbes' Review

Is Homeserve USA Home Warranty Right For You?

Homeserve is a great option if you are in the market to cover specific systems for your home. Repairs for home systems can be costly and, for a reasonable price per month, Homeserve protects you against $10,000 worth of repairs. Tack on the fact that they don’t charge a service fee for their systems plans and Homeserve can make a very affordable option for any homeowner.

On the flip side, if you and your home are needing more comprehensive coverage for multiple systems and appliances, you would be better suited looking into other home warranty providers. Homeserve also falls short in the fact that they don’t allow the option to tack on any additional coverage or single item protection. However, Homeserve does offer nationwide coverage and holds an A+ rating with the Better Business Bureau making it a viable option for the budget conscious homeowner.

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Methodology

To determine the best home warranty providers ranking, the Forbes Home Improvement editorial team analyzed third-party data on 13 major companies, with each company’s star rating determined by evaluating a variety of metrics, including:

  • Pricing (20%)
  • Customer happiness (20%)
  • Response time (15%)
  • What’s included in coverage (15%)
  • Nationwide availability (15%)
  • Discount availability (10%)
  • Option to pick technician (5%)

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Frequently Asked Questions (FAQs)

Is Homeserve USA legitimate?

Yes, HomeServe is a legitimate company that serves more than four million homeowners in North America. It works with licensed and insured technicians and offers a one-year guarantee on all repairs.

Is Homeserve USA nationwide?

Yes, Homeserve USA does provider home warranty services nationwide.

How do I contact Homeserve USA?

You can either call Homeserve at: 1-855-336-2465 to speak to a representative or you can visit the website and use their chat tool.

Can I cancel my Homeserve USA policy at any time?

Homeserve offers its customers the ability to cancel their policy within 30 days of the start date for a full refund. Any policy cancellations after the first 30 days will result in a prorated refund minus any claims that have been paid.

Homeserve USA Home Warranty Review (2024)

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