Cyberbullying: What is it and how to stop it (2024)

Cyberbullying opens the door to 24-hour harassment and can be very damaging. That’s why we offer in-app mental health and well-being support through our feature “Here For You.” This Snapchat portal provides resources on mental health, grief, bullying, harassment, anxiety, eating disorders, depression, stress, and suicidal thoughts. It was developed in partnership with leading international advocacy and mental health organizations to help Snapchatters contend with some very real issues.Still, our foundational piece of guidance for any well-being issue is to talk to someone: a friend, parent, caregiver, trusted adult – anyone whom you trust to listen.

At Snap, nothing is more important than the safety and well-being of our community. Reach out and tell us how we might be able to help.

Cyberbullying has the potential of having a negative impact on people's mental health. It's why it's so important that you reach out to someone you trust – whether it's a parent, teacher, friend or caregiver – and let them know what you're going through so that they can help you.

The well-being of our community matters hugely to us, and we recognise that cyberbullying can have an adverse impact on people's mental health. As well as taking strong action against content or behaviour that seeks to shame, bully or harass members of our community, we have partnered with experts to develop our well-being guide to help people learn more about improving their well-being, and keep TikTok a safe and inclusive home for our community.

At Meta, we take bullying and harassment situations seriously. Bullying and harassment is a unique challenge and one of the most complex issues to address because context is critical. We work hard to enforce against this content while also equipping our community with tools to protect themselves in ways that work best for them.

If you're experiencing bullying online, we encourage you to talk to a parent, teacher or someone else you can trust – you have a right to be safe and supported.

We also make it easy to report bullying directly within Facebook or Instagram. You can send our team a report from a post, comment, story or direct message (DM). Your report is anonymous; the account you reported won’t see who reported them. We have a team who reviews these reports 24/7 around the world in 70+ languages and we will remove anything that violates our policies.

Meta’s Family Center offers resources, insights and expert guidance to help parents, guardians and trusted adults support their teen’s online experiences across our technologies.Additionally, the Meta Safety Center provides bullying prevention resources that can help teens seeking support for issues related to bullying like what to do if you or a friend is being bullied or if you've been called a bully. For educators, we have expert-backed tips on how to proactively handle and work to implement bullying prevention strategies

Bullying is something no one should have to experience, either in person or online.

Snapchat’s Community Guidelines clearly and explicitly prohibit bullying, intimidation, and harassment of any kind. We don’t want it on the platform; it’s not in keeping with why Snapchat was created and designed. Learn more here.

Letting us know when you experience or witness someone breaking our rules allows us to take action, which helps to protect you and other members of our community. In addition to reporting violating content or behaviour to Snapchat, speak with a friend, parent, caregiver, or other trusted adult. Our goal is for everyone to stay safe and have fun!

Everyone has the right to feel safe and to be treated with respect and dignity. Bullying and harassment are incompatible with the inclusive environment we aim to foster on TikTok.

If you ever feel someone is bullying you or otherwise being inappropriate, reach out to someone you trust - for example, a parent, a teacher or a caregiver – who can provide support.

We deploy both technology and thousands of safety professionals to help keep bullying off TikTok. We also encourage our community members to make use of the easy in-app reporting tools to alert us if they or someone they know has experienced bullying. You can report videos, comments, accounts and direct messages so that we can take appropriate action and help keep you safe. Reports are always confidential.

You can find out more in our Bullying Prevention guide for teens, caregivers, and educators on how to identify and prevent bullying, and provide support.

Being the target of bullying online is not easy to deal with. If you are being cyberbullied, the most important thing to do is to ensure you are safe. It’s essential to have someone to talk to about what you are going through. This may be a teacher, another trusted adult, or a parent. Talk to your parents and friends about what to do if you or a friend are being cyberbullied.

We encourage people to report accounts to us that may break ourrules. You can do this on ourHelp Centeror through the in-post reporting mechanism by clicking on the “Report a post” option.

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We know that it can be hard to report bullying, but everyone deserves to feel safe online.If your friend is experiencing cyberbullying, encourage them to talk to a parent, a teacher or an adult they trust.

Reporting content or accounts to Facebook or Instagram is anonymous and can help us better keep our platforms safe. Bullying and harassment are highly personal by nature, so in many instances, we need a person to report this behaviour to us before we can identify or remove it. You can report something you experience yourself, but it’s also just as easy to submit a report for one of your friends. You can find more information on how to report something onour How to Report Bullying sectionat the Meta Safety Center.

You and your friends may be reluctant to report to a technology platform for any number of reasons, but it’s important to know that reporting on Snapchat is confidential and easy. And remember: You can report Snaps (photos and videos), Chats (messages) and accounts – about your own experiences or on behalf of someone else.

In the more public places of Snapchat, like Stories and Spotlight, simply press and hold on the piece of content and a card with “Report Tile” (as one option) will appear in red.Click that link and our reporting menu will appear. Bullying and harassment are among the first categories in the reporting list. Just follow the prompts and provide as much information as you can about the incident. We appreciate you doing your part to help us protect the Snapchat community!

If you believe another member of the TikTok community is being bullied or harassed, there are ways you can provide support. For example, you can make a confidential report on TikTok so that we take appropriate action and help keep your friend safe.

If you know the person, consider checking in with them and encourage them to read our Bullying Prevention guide so they can find out more information about how to identify bullying behaviour and take action.

If your friends are experiencing cyberbullying, encourage them to talk to a parent, a teacher or an adult they trust.

If a friend of yours does not want to report their experience, you can submit a bystander reporton their behalf. This can include reports of private information, non-consensual nudityor impersonation.

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We’re continuously developing new technologiesto encourage positive interactions and take action on harmful content, and launching new tools to help people have more control over their experience. Here are some tools you can use:

• Comment warnings: When someone writes a caption or a comment that our AI detects as potentially offensive or intended to harass, we will show them an alert that asks them to pause and reflect on whether they would like to edit their language before it’s posted.
• Comment and message controls: Comments with common offensive words, phrases or emojis, and abusive messages or messages from strangers can be automatically hidden or filtered out with the ‘Hidden words’ setting, which is defaulted on for all people. If you want an even more personalized experience, you can create a custom list of emojis, words or phrases you don’t want to see, and comments containing these terms won’t appear under your posts and messages will be sent to a filtered inbox.All Instagram accounts have the option to switch off DMs from people they don’t follow.Messenger also gives you the option to ignore a conversation and automatically move it out of your inbox, without having to block the sender.
• Block and Mute: You can alwaysblockormutean account that is bullying you, and that account will not be notified. When you block someone on Instagram, you’ll also have the option to block other accounts they may have or create, making it more difficult for them to interact with you.
• Restrict: With ‘Restrict,’ you can protect your account from unwanted interactions in a quieter, or more subtle way. Once Restrict is enabled, comments on your posts from a person you have restricted will only be visible to that person. You can choose to view the comment by tapping “See Comment”; approve the comment so everyone can see it; delete it; or ignore it. You won’t receive any notifications for comments from a restricted account.
• Limits: You can automatically hide comments and DM requests from people who don’t follow you, or who only recently followed you. If you’re going through an influx of unwanted comments or messages — or think you may be about to — you can turn on Limits and avoid it.

Our priority is to foster a welcoming and safe environment where people feel free to express themselves authentically. Our Community Guidelines make clear that we do not tolerate members of our community being shamed, bullied or harassed.

We use a combination of technology and moderation teams to help us identify and remove abusive content or behaviour from our platform.

We also provide our community with an extensive range of tools to help them better control their experience – whether it's control over exactly who can view and interact with your content or filtering tools to help you stay in control of comments. You can find out about them on our Safety Centre.

Since hundreds of millions of people share ideas on X every day, it’s no surprise that we don’t all agree with each other all the time. That’s one of the benefits of a public conversation in that we can all learn from respectful disagreements and discussions.

But sometimes, after you’ve listened to someone for a while, you may not want to hear them anymore. Their right to express themselves doesn’t mean you’re required to listen.If you see or receive a reply you don’t like, unfollowand end any communication with that account. If the behaviour continues, it is recommended that you block the account. If you continue receiving unwanted, targeted and continuous replies on X, consider reporting the behaviour to X here.

We are also working proactively to protect people using our service through a combination of human review and technology. Learn more about how to feel safer on X here.

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On Facebook, we have a set ofCommunity Standards, and on Instagram, we haveCommunity Guidelines. We take action when we are aware of content that violates these policies, like in the case of bullying or harassment, and we are constantly improving our detection tools so we can find this content faster.

Bullying and harassment can happen in many places and come in many different forms from making threats and releasing personally identifiable information to sending threatening messages and making unwanted malicious contact. We do not tolerate this kind of behavior because it prevents people from feeling safe and respected on our apps.

Making sure people don’t see hateful or harassing content in direct messages can be challenging, given they’re private conversations, but we are taking steps to take tougher action when we become aware of people breaking our rules. If someone continues to send violating messages, we will disable their account. We’ll also disable new accounts created to get around our messaging restrictions and will continue to disable accounts we find that are created purely to send harmful messages.

On Snapchat, reports of cyberbullying are reviewed by Snap’s dedicated Trust & Safety teams, which operate around the clock and around the globe. Individuals found to be involved in cyberbullying may be given a warning, their accounts might be suspended or their accounts could be shut down completely.

We recommend leaving any group chat where bullying or any unwelcome behaviour is taking place and please report the behaviour and/or the account to us.

We strongly enforce our rules to ensure all people can participate in the public conversation freely and safely. These rules specifically cover a number of areas including topics such as:

• Violence
• Child sexual exploitation
• Abuse/harassment
• Hateful conduct
• Suicide or self-harm
• Sharing of sensitive media, including graphic violence and adult content

As part of these rules, we take a number of different enforcement actions when content is in violation. When we take enforcement actions, we may do so either on a specific piece of content(e.g., an individual post or Direct Message) or on an account.

You can find more on our enforcement actions here.

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We have a number of anti-bullying tools across Facebook and Instagram:

• You can block people, including any existing and new accounts they might create.
• You canmutean account and that account will not be notified.
• You can limit unwanted interactions for a period of time by automatically hiding comments and message requests from people who don’t follow you, or who only recently followed you.
• You can use ‘Restrict’ to discreetly protect your account without that person being notified.
• You canmoderate commentson your own posts.
• You canmodify your settingsso that only people you follow can send you a direct message.
• We willnotify someonewhen they’re about to post something that might cross the line, encouraging them to reconsider.
• We automatically filter out comments and message requests that don’t go against our Community Guidelines but may be considered inappropriate or offensive. You can also create your own custom list of emojis, words or phrases that you don’t want to see.

For more tips and ideas, visit Instagram’s Safety page and Facebook’s Bullying Prevention Hub. We also offer resources, insights and expert guidance for parents and guardians on our Family Center.

We want teens and young adults to be aware of the blocking and removal functions on Snapchat. Clicking on the person’s avatar will bring up a three-dot menu in the upper right-hand corner. Opening that menu offers the option of “Manage Friendship,” which, in turn, offers the ability to Report, Block or Remove the person as a friend. Know that if you block someone, they will be told that their Snaps and Chats to you will be delivered once the relationship is restored.

It’s also a good idea to check privacy settings to ensure they continue to be set to the default setting of “Friends Only.” This way, only people you’ve added as Friends can send you Snaps and Chats.

We also recommend reviewing your Friends’ list from time to time to ensure it includes those people you still want to be friends with on Snapchat.

Alongside the work that our safety teams do to help keep bullying and harassment off our platform, we provide an extensive range of tools to help you control your TikTok experience. You can find these in full on our Safety Centre. Here are a few highlights:

• You can restrict who comments on your videos to no one, just friends or everyone (for those aged under 16, the everyone setting is not available)
• You can filter all comments or those with specific keywords that you choose. By default, spam and offensive comments are hidden from users when we detect them.
• You can delete or report multiple comments at once, and you can block accounts that post bullying or other negative comments in bulk too, up to 100 at a time.

• A comment prompt asks people to reconsider posting a comment that may be inappropriate or unkind, reminding them of our Community Guidelines and allowing them to edit their comments before sharing.

We want everybody to be safe on X. We continue to launch and improve tools for people to feel safer, be in control and manage their digital footprint. Here are some safety tools anyone on X can use:

• Select who can reply to your posts–either everyone, only people you follow or only people you mention
• Mute –removing an account's posts from your timeline without unfollowing or blocking that account
• Block –restricting specific accounts from contacting you, seeing your posts, and following you
• Report –filing a report about abusive behaviour
• Safety mode–a feature that temporarily blocks accounts for using potentially harmful language or sending repetitive and uninvited replies or mentions.

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